Last updated: January 2026
Welcome. These terms set out the simple ground rules for using our website, shopping for chocolates and ordering from our online store. By doing so, you agree to what's written here.
When you place an order we'll do our best to process it promptly. If your plans change, please let us know as early as you can so we can adjust your delivery. We may process your order if you're running very late without a word.
All our candy, lollipops, gummy candy and chocolate are shown in good faith and prices may change from time to time as ingredients and seasons do. If something you've ordered is unavailable, we'll always suggest the closest, freshest alternative.
For custom confectionery we ask for a few days' notice and may take a deposit. If you need to cancel, get in touch as soon as possible and we'll be as flexible as we reasonably can.
You're welcome to browse and share our pages. Please don't copy our content, branding or photography for commercial use without asking us first.
We take real care over everything we make and every detail on this site, but we can't promise the website will always be free of errors or interruptions. If something looks wrong, tell us and we'll put it right.
Questions about these terms? Reach out through our contact page — we're always happy to help.